1. Agreement to Terms
By accessing and using the services of Senicode Solutions, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.
2. Services
2.1 Service Description
We provide web development, design, and related digital services, including but not limited to:
- Website design and development
- UI/UX design
- Mobile application development
- Web application development
- Digital consulting services
- Website maintenance and support
2.2 Service Delivery
- We will deliver services according to agreed-upon project specifications
- Timelines are estimates and may be subject to change
- Changes to project scope may affect delivery timeline and costs
3. Client Responsibilities
You agree to:
- Provide necessary content and materials in a timely manner
- Review and provide feedback within agreed timeframes
- Maintain regular communication
- Obtain necessary licenses for third-party content
- Pay all fees as specified in the project agreement
- Maintain the confidentiality of any access credentials provided
4. Intellectual Property Rights
4.1 Our Rights
- We retain ownership of our pre-existing intellectual property
- Custom code and designs created specifically for your project transfer to you upon full payment
- We maintain the right to use non-confidential work in our portfolio
4.2 Client Rights
- You retain ownership of your pre-existing content and materials
- Upon full payment, you receive ownership of custom deliverables
- You are responsible for content compliance with applicable laws
5. Payment Terms
5.1 Fees and Payments
- Payment schedules will be outlined in project proposals
- Standard payment terms: [specify your terms]
- Late payments may incur additional fees
- All fees are non-refundable unless otherwise specified
5.2 Additional Costs
- Changes to project scope may incur additional charges
- Third-party services or licenses are billed separately
- Rush fees may apply for expedited work
6. Project Process
6.1 Development Phase
- Projects proceed according to approved project plans
- Changes require written approval from both parties
- Additional revisions beyond specified rounds incur extra charges
6.2 Testing and Acceptance
- Client must test deliverables within specified timeframes
- Acceptance criteria will be defined in project specifications
- Bugs reported after acceptance may be subject to maintenance fees
7. Warranties and Limitations
7.1 Service Warranty
- We warrant our work will conform to project specifications
- We do not guarantee third-party services or integrations
- No guarantee of specific business results or outcomes
7.2 Limitation of Liability
- Our liability is limited to the amount paid for services
- We are not liable for consequential or indirect damages
- Force majeure events excuse performance obligations
8. Term and Termination
8.1 Duration
- These terms remain in effect until project completion
- Maintenance agreements have specified renewal terms
- Some provisions survive termination
8.2 Termination
- Either party may terminate with written notice
- Termination fees may apply as specified in project agreement
- Client must pay for work completed prior to termination
9. Confidentiality
- Both parties agree to protect confidential information
- Confidential information cannot be disclosed to third parties
- Confidentiality obligations survive termination
10. Website Hosting and Maintenance
10.1 Hosting Services
- Hosting specifications and limitations
- Server maintenance and updates
- Backup procedures and policies
10.2 Maintenance Services
- Regular maintenance schedule
- Emergency support procedures
- Response time commitments
11. Dispute Resolution
- Disputes will be resolved through mediation
- Applicable law: [Your Jurisdiction]
- Venue for legal proceedings: [Your City/State]
12. Changes to Terms
- We reserve the right to modify these terms
- Changes will be posted with notice
- Continued use constitutes acceptance of changes
13. Indemnification
You agree to indemnify and hold us harmless from:
- Claims arising from your content
- Violations of these terms
- Third-party claims related to your use of services
14. Severability
If any provision is found invalid, remaining terms stay in effect
15. Client Representations
You represent that you:
- Have authority to enter into this agreement
- Own or have rights to content provided
- Will comply with applicable laws and regulations
16. Contact Information
For questions about these terms, contact us at: Senicode Solutions Email: admin@senicode.comAddress:8-6-1, Blok D, Diamond Square, Jalan Semarak Api 3, Off Jalan Gombak, 53000, Setapak, Wilayah Persekutuan Kuala Lumpur. Phone: (+60) 19 521 4104
17. Assignment
- We may assign our rights and obligations
- You may not assign without our written consent
18. Entire Agreement
These terms constitute the entire agreement between parties
19. Force Majeure
Neither party is liable for circumstances beyond reasonable control
20. Notices
All notices must be in writing and sent to designated addresses