1. Introduction

Welcome to Senicode Solutions. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our web development and design services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information
• Email address
• Phone number
• Business information
• Project requirements and preferences
• Payment information

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address
• Browser type and version
• Operating system
• Device information
• Usage data and browsing patterns
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for:

• Providing and personalizing our services
• Communicating about your projects
• Processing payments
• Improving our website and services
• Sending newsletters and marketing communications (with consent)
• Analyzing usage patterns and trends
• Maintaining security and preventing fraud

4. Information Sharing and Disclosure

We may share your information with:

• Service providers and contractors who assist in our operations
• Payment processors for secure transactions
• Legal authorities when required by law
• Business partners with your explicit consent

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication
• Secure data storage and transmission
• Regular backup procedures

6. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your information
• Opt-out of marketing communications
• Disable cookies through your browser settings
• Request data portability

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect information from children under 13.

8. International Data Transfers

If we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data.

9. Cookie Policy

We use cookies and similar technologies to:

• Maintain session information
• Remember your preferences
• Analyze website traffic
• Improve user experience
• Provide targeted advertising

You can control cookie settings through your browser preferences.

10. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will be posted on our website with the effective date.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:

Senicode Email: [admin@senicode.com] Address: 8-6-1, Blok D, Diamond Square, Jalan Semarak Api 3, Off Jalan Gombak, 53000, Setapak, Wilayah Persekutuan Kuala Lumpur. Phone: (+60) 19 521 4104

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising these rights

13. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal data based on:

• Contract performance
• Legal obligations
• Legitimate interests
• Consent

14. Data Retention

We retain personal information for as long as necessary to:

• Provide requested services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

15. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.